365bet indonesia Platform Privacy Notice

This page describes what we collect when you use 365bet indonesia and how we keep that data protected. Our privacy practice applies to all users of our platform across football sportsbooks (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables, slot games, and esports markets. We collect information necessary for account verification, payment processing, and fraud prevention—nothing more.

We at 365bet indonesia prioritize your data security. Your national ID card (KTP) photograph, banking details, and transaction history are encrypted and stored on secure servers. We do not sell your information to third parties. This notice explains what we collect, how we use it, and your rights regarding your data on our platform.

Our privacy commitments apply whether you access 365bet indonesia from Jakarta, Surabaya, Bandung, Medan, or any other location where our services are available under local law.

Data collection on 365bet indonesia

We collect information in three categories when you use 365bet indonesia. First, registration data: your email address, mobile phone number, full name, and date of birth. We use this information to create your account and send OTP (one-time password) codes for verification.

Second, identity verification data: when you upload your KTP or passport, we store a photograph of the document and extract information including your ID number, date of birth, and address. Our verification team uses this data to confirm your identity and age eligibility. We retain the photograph for compliance purposes and to prevent account fraud.

Third, transaction data: every deposit, withdrawal, market entry, and settlement on 365bet indonesia is logged with timestamp, amount, payment method, and outcome. We use this data to reconcile your account balance, prevent fraud, and comply with anti-money-laundering regulations.

Registration data

Email, phone number, name, date of birth — used to create and verify your 365bet indonesia account

Identity documents

KTP or passport photograph and extracted information — stored encrypted for compliance and fraud prevention

Payment information

Bank account or e-wallet details linked to your 365bet indonesia account — used only for deposit and withdrawal processing

Transaction log

Timestamps, amounts, market entries, and settlements on 365bet indonesia — retained for account reconciliation and regulatory compliance

How we use your data on 365bet indonesia

We use your data for five operational purposes. First, account management: we maintain your login credentials, verify your identity, and update your account profile on 365bet indonesia. Second, payment processing: we reconcile deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet with your account balance.

Third, fraud prevention: we analyze transaction patterns to detect unauthorized access or unusual account activity. If we identify suspicious behavior, we may freeze your 365bet indonesia account pending verification. Fourth, legal compliance: we retain transaction logs to comply with anti-money-laundering regulations and respond to regulatory inquiries.

Fifth, customer support: our team accesses your account history to troubleshoot payment issues, answer questions about your 365bet indonesia balance, or assist with account recovery. We do not use your data for marketing, profiling, or advertising—we do not send promotional emails or SMS unless you explicitly opt in.

Third-party processors and data location

We at 365bet indonesia use third-party payment processors to handle deposits and withdrawals. When you transfer funds via mobile banking, local payment, or online payment, those payment apps process the transaction on their own servers. We do not store your payment app credentials—we store only the transaction confirmation and reference number.

For bank transfers to e-wallet, mobile banking, local payment, or online payment accounts, we partner with payment aggregators who reconcile incoming transfers with your unique 365bet indonesia account number. These aggregators store transaction records but do not retain your banking credentials.

Our servers may sit outside Indonesia. Your data may be transmitted to or stored in jurisdictions outside your own. By using 365bet indonesia, you consent to this cross-border transfer. We encrypt all data in transit using industry-standard TLS protocols.

Cookies and tracking on 365bet indonesia

We use cookies to store your login session and remember your preferences on 365bet indonesia. Session cookies expire when you close your browser. Persistent cookies (if you enable "remember me") may remain for up to 30 days.

We do not use cookies to track your behavior across other websites. Our 365bet indonesia platform does not embed third-party tracking pixels or analytics that follow you outside our domain. We use internal analytics only to measure platform performance and identify technical errors.

You can disable cookies in your browser settings. However, disabling cookies will log you out of 365bet indonesia and may prevent you from accessing your account or funding your wallet.

Data retention and account deletion on 365bet indonesia

We retain your account data for as long as your 365bet indonesia account remains active. If you request account deletion, we retain encrypted copies of your transaction history for five years to comply with anti-money-laundering regulations and potential regulatory inquiries. Your identity documents (KTP photographs) are deleted after two years unless we identify suspicious activity requiring extended investigation.

If your 365bet indonesia account becomes dormant (no login for 12 months), we may contact you via email or phone to confirm continued interest. After 24 months of inactivity, we may close your account and archive your data according to our retention schedule.

Contact and jurisdiction on 365bet indonesia

If you have questions about how we handle your data on 365bet indonesia, contact our support team via email or live chat. Our team responds in English and Indonesian during standard business hours (Monday to Friday, 09:00–18:00 local time).

Our privacy practice complies with applicable data protection regulations where 365bet indonesia operates. Our services are available only where local law permits. Users are responsible for verifying that their access and use of our platform comply with their own jurisdiction's laws and privacy requirements.

Summary of our 365bet indonesia privacy commitments

We at 365bet indonesia collect registration data (email, name, phone, date of birth), identity documents (KTP or passport photographs), payment method details, and transaction logs. We use this data solely for account verification, payment processing, fraud prevention, legal compliance, and customer support. We do not sell your information, use it for marketing without consent, or share it with third-party advertisers.

Your 365bet indonesia account data is encrypted and stored securely. Payment processing partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet aggregators, and bank partners) may access transaction information but do not retain your login credentials. Session cookies help us maintain your login; persistent cookies are optional and expire within 30 days.

You retain the right to request a copy of your data, update your account information, or request account deletion subject to regulatory retention requirements. Our support team responds to privacy questions in English and Indonesian. Access to 365bet indonesia is jurisdiction-restricted; users are responsible for verifying compliance with their own jurisdiction's laws.